Privacy Policy
Last updated: September 2026
1. Who We Are
Skips & Waste is the trading name of Parker Construction and Management, operated as a sole trader business.
We are committed to protecting your privacy and handling your personal information responsibly.
For any questions about this Privacy Policy or how we use your personal information, please contact us at:
Email: [email protected]
2. What Information We Collect
When you contact us through our website, by telephone or by email, we may collect personal information including:
your name;
your telephone number;
your email address; and
any other information you choose to provide when contacting us or requesting a quote.
We may also collect information relating to the services you are interested in or the enquiry you have made.
When you visit our website, we may collect certain technical and usage information through cookies and similar technologies. Further information is provided in the Cookies and Website Analytics section below.
3. How We Use Your Information
We use your personal information to:
respond to your enquiries;
contact you following a callback request;
provide quotations and information about our services;
communicate with you about services you have requested;
arrange and provide skip hire, waste management or other services;
deal with any questions, complaints or issues relating to our services;
maintain appropriate business and customer records; and
operate, maintain and improve our website and services.
We do not use your personal information for email or SMS marketing.
4. Our Lawful Basis for Using Your Information
Under UK data protection law, we must have a valid reason for collecting and using your personal information.
Depending on the circumstances, we may process your personal information because:
Legitimate interests – where it is necessary for us to respond to enquiries, communicate with potential and existing customers, operate and manage our business, and improve our services.
Contract – where processing your information is necessary to provide a service you have requested or to take steps at your request before entering into an agreement with us.
Legal obligation – where we are required to keep or use certain information to comply with legal or regulatory obligations.
Consent – where you have given us permission to use certain information, including where required in relation to non-essential cookies.
Where we rely on consent, you can withdraw your consent at any time.
5. How We Collect Your Information
We collect personal information directly from you when you:
complete a contact or quote request form on our website;
request a callback;
contact us by telephone;
contact us by email; or
provide information to us when requesting or receiving our services.
We may also collect limited technical information automatically when you visit our website through cookies and similar technologies.
6. Who We Share Your Information With
We do not sell your personal information.
We may share personal information where reasonably necessary with trusted third parties that help us operate our website, provide our services or comply with legal obligations.
These may include:
website hosting and technical service providers;
Google, where you have consented to the use of relevant analytics or advertising cookies;
professional advisers, where necessary; and
public authorities or other organisations where we are legally required to share information.
We only share personal information where there is a legitimate reason to do so.
7. Google Analytics and Google Ads
Our website uses Google Analytics to help us understand how visitors use our website. This may include information about how visitors arrive at our website, the pages they visit and how they interact with the website.
We also use Google Ads to advertise our services. Depending on your cookie preferences and the campaigns being run, Google technologies may be used to measure advertising performance and understand whether visitors arrived at our website through our advertising.
Google may process certain information using cookies or similar technologies. Where required, we will ask for your consent before non-essential analytics or advertising cookies are placed on your device.
For more information about how Google uses information, please refer to Google’s own privacy information.
8. Cookies and Website Analytics
Cookies are small text files placed on your device when you visit a website.
Our website may use cookies that are necessary for the website to function, as well as optional cookies used for analytics and advertising purposes.
Where required by law, we will ask for your consent before using non-essential cookies.
You can manage or withdraw your cookie preferences through our cookie consent banner or the relevant cookie settings available on our website.
For further information about the specific cookies used on the website, please refer to our Cookie Policy or cookie settings.
9. How Long We Keep Your Information
We will only keep your personal information for as long as reasonably necessary for the purpose for which it was collected.
For example, we may retain customer and enquiry information for as long as necessary to:
respond to an enquiry;
provide services;
maintain appropriate business records;
deal with disputes or complaints; and
comply with legal, accounting or regulatory requirements.
When personal information is no longer required, we will securely delete or anonymise it where appropriate.
10. How We Keep Your Information Secure
We take reasonable steps to protect the personal information we hold against unauthorised access, loss, misuse or disclosure.
Access to personal information is limited to those who need it for legitimate business purposes.
While we take reasonable steps to protect personal information, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
11. Your Data Protection Rights
Under UK data protection law, you may have the right to:
request access to the personal information we hold about you;
request that inaccurate information is corrected;
request that your personal information is erased in certain circumstances;
ask us to restrict how we use your information in certain circumstances;
object to certain uses of your personal information;
request that certain personal information is provided to you or transferred to another organisation; and
withdraw your consent where we rely on consent to process your information.
If you would like to exercise any of these rights, please contact us at:
We may need to verify your identity before responding to certain requests.
12. Complaints
If you have any concerns about how we collect or use your personal information, please contact us first at:
We will do our best to resolve your concern.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
More information about making a complaint is available from the ICO.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations.
Any updates will be published on this page, and the date at the top of this Privacy Policy will be updated accordingly.
We recommend that you review this Privacy Policy periodically to remain informed about how we use and protect your personal information.
